欧盟关于语音助手和数据保护的新准则

2021年7月19日

By Alba Terés and Albert Agustinoy

 

There are now over three billion smartphones and all of them have virtual voice assistants (VVAs), most activated by default. Furthermore, the recent rise of smart speakers (147 million were sold in 2019) is also bringing VVAs to millions of households and offices. A virtual voice assistant is a service capable of understanding voice commands and carrying them out or connecting with other IT systems if necessary. By their very nature, these VVAs process a high volume of personal data, meaning special attention must be paid to their data protection implications. This led the European Data Protection Board (EDPB) to publish Guidelines 02/2021 on Virtual Voice Assistants (VVAs) Version 2.0 on July 7, 2021.

 

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